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Basic
384kbps |
Basic
512kbps |
Basic
1024kbps |
Basic Lite
4092kbps |
Basic
4092kbps |
| Purchase |
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| Setup Fee |
FREE |
FREE |
FREE |
FREE |
FREE |
| Monthly |
R179.00 |
R299.00 |
R449.00 |
R499.00 |
R1599.00 |
| International Bandwidth |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| Email Accounts |
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| Web Mail |
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| Free Router |
N/A |
N/A |
N/A |
N/A |
N/A |
| Contract |
Month-2-Month (Auto-renew) |
| Static IP |
N/A |
N/A |
N/A |
N/A |
N/A |
| 24x7x65 Availability |
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| Concurrent Connections |
2 (Split PIR) |
2 (Split PIR) |
2 (Split PIR) |
2 (Split PIR) |
2 (Split PIR) |
| Threshold |
The top 20% of users in each product set will be throttled on all related protocols that Internet Solutions deems to be abuse or file sharing over a rolling 10 day period. Two concurrent connections with PIR sharing is allowed |
| After Threshold |
IS (t & c) |
IS (t & c) |
IS (t & c) |
IS (t & c) |
IS (t & c) |
| 10 Day Window |
IS (t & c) |
IS (t & c) |
IS (t & c) |
IS (t & c) |
IS (t & c) |
| Unshaped/Shaped |
The services are kept fair via a unique 10 day rolling FUP, The service is initially unshaped and when usage exceeds 80% of the average, the service will be shaped. |
| Daily Traffic Notifications |
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| Use Own Domain for Email |
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| Upgrade anytime |
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| Purchase |
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| IS Uncapped ADSL |
IS Uncapped product offerings are currently available in Basic and Xpress variations. They have been designed for both the moderate and high-end users, respectively.
They offer a unique management option, allowing them to function on any line speed. This means that the Peak Information Rate (PIR) will be managed according to the product type, allowing for improved flexibility for the subscriber.
Maintaining a fair service for all is managed by our adaptive rolling 10 day policy and not a monthly limit. Each product set is exclusively managed, allowing for a fair service for all rather than allowing heavy users the ability to degrade the service for the majority.
The service is offered in speeds of 384, 512, 1024 and 4096 Kbps. The service allows two simultaneous connections. If used concurrently, the Peak Information Rate (PIR) will be halved between the two connections. The usage is monitored on a rolling 10 day period and does not reset at the beginning of each month. All service options are Unshaped. Should usage remain less than 80% of the average user for each product, the service will remain unaffected. However should individual usage exceed 80% of the average user for each product, then the first level of moderation will be implemented, moving the service to a Shaped service. Shaping or moderation is implemented via download throttling and user relative priority control will first be applied to all file sharing protocols. Should usage remain above the 80% average threshold, additional shaping will be managed via manipulation of throttling and priority control. The 4096 Lite is managed at 50% of the average and is designed for light users who still require high speed access to the internet.
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Frequently Asked Questions:
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(Q) The service is initially Unshaped and when the usage exceeds 80% of the average, the service will be Shaped? What is the average/how is this measured?
(A) By average we take the usage from all the users in the service. Then we manage the lower/higher of the average in this service.
Example: If there are 10 users in a service and the combined traffic for the last 10 days is 1000 GB, hence an average of 100 GB. However, three users did over 100 GB and 1 user did 90 GB. The other six users did under 60 GB. With the average set at 80%, then the average in this case is 80 GB. So the 3 users that did over 100 gigs and the 1 user who did 90 gigs in this scenario will have their relative priority to file sharing throttled until they fall into the 20% of high end users. Checks on usage will be done hourly and will be based on a rolling 10 days usage and adjusted accordingly.
((Q) What are two concurrent connections with PIR sharing?
(A) It is allowing two concurrent connections with the same username sessions from different location, with the PIR being divided between the two sites. Any further connection attempts will be denied.
Example: If the PIR is 512 Kbps on the current connection and the service is within normal limits based current usage. The subscriber then connects from a further location the PIR will be divided into two, so each connection would receive 256 Kbps at each location.
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Some Important Definitions:
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Semi-Shaped: All P2P type traffic will be throttled from 6 a.m. till 6 p.m. on weekdays.
Breakage: Is the portion of unused bandwidth that a subscriber is provided against what was used. Example: Subscriber has 5 GB account and only uses 3 GB. The breakage is 2 GB paid for but not used.
Unshaped: All protocols receive equal priority, which means that whatever you do on the internet will happen at the same speed.
Dual rates: Traffic is monitored and the usage is separated between peak and off peak times and billed accordingly.
Own authentication: IS will pass authentication requests on to clients own managed radius servers.
PIR: Peak Information Rate is the maximum line speed.
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Some Important Info:
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Pricing excludes Telkom ADSL line rental
The ADSL Express service is governed by the IS Acceptable Use Policy (AUP), the service can be limited (not Capped) when exceeding normal business usage as defined by Internet Solutions.
Only 2 concurrent user connection (PIR) will be allowed at any time.
No Static / Fixed IPs are bundled with these services.
ADSL is automatically renewed every month.
Customers are responsible for cancelling and removing any accounts which are no longer required by 20th of the month.
ADSL is a best effort service and has not Service Level Agreements associated to it.
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| Requirements |
• An ADSL enabled telephone line supplied by Telkom
• An ADSL modem or router either obtained from Telkom or a retail outlet
• Pentium III with 32MB RAM and 60MB Disk space
• Latest version of Windows 98 (or later version)
• Internet Explorer 4.0 with Outlook (or later version)
• An SVGA monitor capable of 800x600 resolution
The prices for ADSL line can be found here.
You can test of your phone line is ADSL enabled then you can check here
Note:
The prices for these ADSL offerings are subject to change and are dependent on the pricing structure employed by Internet Solutions.
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